Privacy Policy

Last Updated: March 11, 2026

At Story Telling, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.

1. Information We Collect

We may collect personal information when you interact with our website or services, including when you:

• Create an account
• Place an order
• Contact customer support

The information we collect may include:

• Name
• Email address
• Phone number
• Mailing address
• Payment information

We may also automatically collect certain information about your use of our website through cookies and similar technologies. For more details, please refer to our Cookie Policy.

2. How We Use Your Information

We use your information to:

• Process transactions and fulfill orders
• Provide customer support
• Improve and personalize your experience
• Communicate with you, including marketing updates (where permitted)
• Comply with legal obligations and protect our rights

3. Sharing of Information

We do not sell your personal information.

We may share your information with trusted third parties who help us operate our business, such as:

• Payment processors
• Shipping providers
• Marketing and analytics partners

These third parties are required to handle your information securely and only for authorized purposes.

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. This includes the use of industry-standard encryption during data transmission.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Rights

Depending on applicable laws, you may have the right to:

• Access your personal information
• Correct or update inaccurate data
• Request deletion of your information

To exercise these rights, please contact us at: chloesanders@storytellhub.com

We will respond to your request within the timeframes required by law.

6. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised "Last Updated" date.

Your continued use of our services after such updates constitutes your acceptance of the revised policy.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: Email: chloesanders@storytellhub.com